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(1). To prioritize (and possibly even work on) a task (see action item). The term is usually used when reassuring your boss that whatever they’re talking about is at the top of your list of things to do.
“Sure, boss, I’ll action that mail merge project for first thing in the morning. Right after I figure out how to do a mail merge…”
(1). That rich guy who calls you constantly to complain about his bill every … stinking … month.
“We’re really trying to focus our business on high-net worth individuals these days. I hope you like being called ‘boy’!”
(1). To endlessly add things to your records in an attempt to avoid liability (see CYA).
“Yeah, I have no idea what we should do, so let’s just paper the file so it looks like we made a thoughtful decision and bury the issue in a committee meeting somewhere.”
