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(1). A way for compliance, operations and/or legal department employees to put a positive spin on their role in losing a piece of business.
“Well, someone had to be the adult in the room here! I mean, just because they have millions of dollars in potential business doesn’t justify giving them more than one toaster for opening their account with us!”
(1). A term used to describe a magical pass to a company’s wealth, longevity and success that is usually reserved for upper management.
(1). Something every new manager thinks they can do, when in reality they are the only ones who end up changing.
“I see part of my new role as changing behaviors around here. From now on, everyone needs to be at their desk by 8 o’clock. Well, not everyone…not me, anyway….”
