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(1). Someone your company hires to “modernize” its business practices and operations. This person is generally loved by management and universally loathed by staff.
“Well, congratulations on your new role, Donna. I hear you’re going to be an agent of change over there, with all of the new procedures you’re implementing. I wouldn’t expect too many fruit baskets at Christmas this year, though.”
Props to D. M. for the submission.
(1). An aviation-inspired term indicating nothing is happening with a prospective client. No calls, no messages, no nothing. Nada. Zip. Zilch.
“Hey boss. Yeah, the Jenson account…umm…we’re in a bit of a holding pattern right now on that, so…last time I called them? Umm, well, uhh…”
(1). Extra, usually unnecessary, features or services that are used to entice a prospect to buy your product or hire your firm.
“So, this is the Superior, our deluxe model. It’s got all the bells and whistles you could want…MP3 player, remote control, bluetooth…it’s pretty awesome. Oh, the flush handle’s right over here…”
