(1). A term used to indicate item(s) due at the end of a project.
“Oh, hey Tom…yeah, I know I still have a couple of outstanding deliverables on the conversion project. Sunday? Hmm…not sure that’s gonna happen. I think Jim’s around this weekend, though. Hey, Jim! Tom says you gotta come in on Sunday!”
(1). An unofficial procedure that a small, smug subset of employees deems better than those of their peers.
“Well, as a best practice, my team always sends each of our clients a personalized holiday card and a little tin of cookies. Our client retention rate is 0.1% better than the firm average, so it’s clearly worth it.”