(1). Large databases of information, lots of data.
“Companies will pay a lot of money for big data.”
Props to Lisa M. for the submission.
Big Data
RANDOM LINGO
Verbal Dexterity Coach
(1). Some senior sales guy that’s assigned to teach the new hires how to get little old ladies to unwittingly buy their crappy reverse mortgages.
“So, I was talking to my verbal dexterity coach today and he told me I need to beef up my emotional intelligence before they’ll let me start prospecting again. I don’t get it … what’s wrong with handing out business cards at a funeral home?!”
KPI
(1). Stands for “key performance indicator”, which is something that call center in Bangalore points to every time you start complaining about their bill.
“As you can see from Slide 8 of the deck, our KPIs in GUI maintenance are right on par with our SLA. Any questions?”
Props to KGH for the submission.