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(1). To attempt to merge a new application with your current systems, usually resulting in a Frankenstein-looking mess that will decrease efficiency while increasing frustration.
“So, we’re going to bolt on a bill pay program to our banking platform. It’s going to be great for our clients, but might require a bit more manual intervention by you guys while we work out the kinks. Merry Christmas!”
(1). To habitually create a crisis where none truly exists.
“What? Lou said we have a huge accounting error in our quarterly earnings report? I’m sure it’s fine. Lou just likes to cry wolf to bring attention to himself.”
(1). To take extraordinary measures to secure a prospective client. “Pulling out all the stops” often includes fee concessions, though broker commissions are rarely part of the concession.
