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(1). Something you can use as an excuse when someone majorly screws up. (see also: Carbon-Based Error)
“Listen Mike, I understand you’re upset, but you have to understand that we’re a business of people. “Sandy deleted the database”, “Sandy cost me tens of thousands of dollars”, tomato tomato…these things happen. Cream? Ok, no cream.”
(1). A racing-inspired term for changing the subject during a meeting or conference call, usually used when the discussion has drifted into uncomfortable territory for one or more participants and they wish to bring it back to a more friendly or positive topic.
“Okay, why don’t we shift gears here and get back to the holiday promotion. I don’t like where this ‘you guys don’t pay your bills’ conversation is going.”
(1). A check to make sure the action you are recommending will help your client sleep better at night.
“The important thing to ask yourself, Mrs. Gilchrist, is whether putting your entire retirement savings into shares of Facebook is going to pass the pillow test. Given the commissions I would make on the trade, I would say ‘yes’.”
