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(1). Ongoing client relationship management. The term is generally used to describe the absolute smallest amount of work you think you can do to avoid the client firing you.
“Now that the client’s accounts are all in and invested, it should really just be down to basic care and feeding at this point. As I always say – Get ’em in, get ’em invested, then see you in January!”
(1). To have drifted (maybe significantly) from what your colleagues may consider “normal behavior”.
“Yeah, so I think Patty may have gone off the reservation a bit on this one. She’s been telling everyone we can get it done in two weeks. Since I’m not exactly sure we can get it done at all, I’m a little concerned about her timeline.”
(1). An email sent out to the entire company with the names of the employees who forgot to complete some kind of required training or something.
“What?! Thirteen people didn’t take the ‘Avoiding Appearances in Page Six” online course? Let’s send out an email with a name and shame list to get these morons to do what we tell them to do!”
