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(1). Ongoing client relationship management. The term is generally used to describe the absolute smallest amount of work you think you can do to avoid the client firing you.
“Now that the client’s accounts are all in and invested, it should really just be down to basic care and feeding at this point. As I always say – Get ’em in, get ’em invested, then see you in January!”
(1). To think about; a clever way for attorneys who do not know the answer to a question to buy time to have a junior associate research the issue, while still appearing thoughtful and knowledgeable to their client.
“I’m going to have to noodle on this a bit more before giving you an opinion, John. Now, at $750 an hour…carry the 4…I should be able to get back to you next Tuesday.”
(1). Someone who always asks some embarrassing “gotcha” question just before a decision’s about to be made.
“So, we had the prospect on the ropes, ready to sign us up, and his lousy, bomb thrower consultant asks us to walk him through how we pass along our costs to customers. I have no freakin’ idea how we do that! I’m a salesman, not a goddamned accountant!”
