(1). The deceptive practice of enticing a new customer with empty promises (read: low fees) only to spring the real deal on them after it’s too late for them to back out.
“What is this, some kind of bait and switch? You’re sign says ‘All You Can Eat’ and, goddamnit, I want more shrimp!”
(1). An unnecessarily long and painful process requiring co-workers to “anonymously” highlight each other’s shortcomings to management. While many people graciously decline to say anything too damaging, some use the review as an opportunity to settle personal scores or to climb the corporate ladder in the traditional way (i.e. by crushing their co-workers).
“Okay, team. It’s time for 360 reviews again. You need to ask at least 10 people and, remember, I don’t really read these things, so feel free to say anything you like.”