(1). Something everyone talks about, but very few care about.
“Don’t you think sending out a 350-page disclaimer may result in a bad client experience? Anyone?”
Client Experience
RANDOM LINGO
Post-Mortem
(1). The awkward discussion you have after a pitch with a prospect to figure out why you didn’t win the business (read: why you suck) so you can “do better next time”.
(2). The meeting that happens after a big project is completed, where everyone gathers round to discuss who will be the scapegoat for everything that went wrong.
“Listen guys, doing a post-mortem is a solid way to figure out what we did right and what we did wrong. I mean, Jerry dropping the F-bomb a few times didn’t help, and Lisa, breaking down crying in the middle of the meeting when your GoToMyPC froze probably wasn’t great either. You know what, on second thought, maybe we don’t need to do this…..Jerry and Lisa, can you come to my office for a minute?”
Rattle Sabres
(1). To make empty threats to your opponent in a litigation in an attempt to get them to back down (and, hopefully, just settle already!).
“Don’t listen to those guys, Mitch. They’re just rattling sabres trying to make you nervous. Everyone knows you didn’t kill that prostitute in that motel room. We DO all know that…right, Mitch?”