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(1). What they used to just call “account opening”. It’s still just “account opening”.
“So, I reached out to our client onboarding team today to see when we should expect the account to be open. They asked us for a few missing things, which I was hoping you could get from the client. Let’s see: birth certificate … mother’s maiden name … and … umm … urine sample. That should do it. Thanks a bunch!”
(1). n. A repeated attempt to obtain a different answer or result, often used while feigning guilt, and even more often resulting in something being escalated to management.
(2). v. To annoyingly attempt to obtain a different answer or result, often (depending on how pushy you are) resulting in some sort of successful outcome.
“Sorry for the push back, Andy, but I really think we should be able to get this done for twenty bips. I’ll take this all the way up the chain of command, if I have to.”
(1). IT or Ops term for releasing a new software program or application, intended to create a sense of accomplishment among programmers and processors for a systems-enhancement that will likely go unnoticed.
“We’re planning to go live with the new intranet homepage over the weekend. Great job, everyone! Now our employees will have a slightly nicer-looking webpage to jump to ESPN.com from every morning!”
