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(1). When a third party is called in (usually your friend) to say the same exact thing you are saying to a long-standing client who no longer trusts your opinion.
“Hey Paul, I’ve hit a wall with one of my clients and I’m going to need you to be the cool uncle for me. Can you write me an email saying that you think it’s a great idea to shut down the website for 30 days to build some mystery around the brand? I think it’s a home run!
Props to Stephan B. for the submission!
(1). Term used in advertising when two firms merge (due to takeover, government intervention, bankruptcy, etc.) to imply that customers should actually be pleased with what will likely result in poorer service and higher fees.
“We are proud to announce that the Bank of the Southern Climes has joined forces with First National Bank of Blister County to bring you an even better client experience than ever before. Please note the following branch closings…”
(1). The P.C. way to say “don’t giggle at your IT guy’s funny accent”.
“Guys, we really need to work on your cultural intelligence here. You just can’t go around calling our helpdesk ‘Bollywood‘.”
