(1). How Ops or Tech tells you they have no interest in doing whatever it is you want them to do.
“Hmm … so, you’d like us to take over the quarterly account performance metrics reporting … well, I think the first step is for us to conduct a level of effort analysis to see if we are able to resource that … we’ll get back to you ….”
(1). A certain amount of flexibility in your financials.
“Yes, the numbers are looking good so far this year. Of course, that “Projected Estimable Receivables” balance provides us with a fairly healthy squish factor in case any of the board members starts asking questions.”