(1). A term used to indicate that you or your team are much too busy to respond to any additional requests (when you are acutally enjoying a liquid lunch in a bar down the street).
Crisis Mode
RANDOM LINGO
Care and Feeding
(1). Ongoing client relationship management. The term is generally used to describe the absolute smallest amount of work you think you can do to avoid the client firing you.
“Now that the client’s accounts are all in and invested, it should really just be down to basic care and feeding at this point. As I always say – Get ’em in, get ’em invested, then see you in January!”
Can't Fax A Handshake
(1). A term used by upper management to politely tell an employee that they don’t give their clients enough face time, and how disappointed they are with them about it.
“Well Scott, you should consider going into the city and taking the client out to lunch. You know, you can’t fax a handshake! Seriously though, go take them out to lunch.”