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(1). An awkward, and ultimately heated, exchange where someone inevitably says something wildly inappropriate, often ending the conversation with a call to HR.
“Yeah, so … let’s just say it was a diplomatically-challenged conversation from start to finish. I don’t think Mike is going to be going on any more client calls anytime soon.”
(1). A way for members of a steady, but weak business unit to justify their continued existence to the rest of the firm.
“C’mon, Larry, cheer up. Here at Best Buy, there’s no shame in being assigned to the wire department. Sure, it’s not like it’s TVs, but it keeps the lights on!”
(1). To grossly overreact to a minor error or mishap, resulting in unproductive meetings, useless checklists, indecipherable procedures, overlapping layers of approval and other bureaucratic nonsense.
“Talk about killing a fly with a sledgehammer! After Sam double-billed that client last month, they now want us to have two managers review and approve all our bills before they go out! Why do I have to be punished because Sam can’t send out mail properly?!”
