(1). To bill separately for additional services that some competitors may provide free of charge. These fees are generally intended to cover the costs of unnecessary business units (see nice-to-have) whose services can easily be removed from the firm’s offering in a down year and are often waived anyway.
“Everybody, we’re going to start up-charging our clients a technology fee. If anyone asks, just tell them we needed to invest in new technology to make sure their campaign ran at an optimal level. Gold mine.”
(1). A spectacular event in which an employee completely loses his or her marbles and goes all Michael Douglas on the office.
(2). A far less exciting event involving an embarrassingly loud rant about something or other by a disgruntled employee in the breakroom.
“It was crazy. One minute, Judy and I were talking about last night’s Survivor tribal council and the next minute – blagh! – she goes all postal about something Nick said to her about timesheets or whatever. Like that’s what I need at 9 a.m.!”