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(1). When two people are working on overlapping projects that will basically get you to the same place in the end.
“Now, I don’t want to duplicate effort here, so I think we should let Tom put the presentation for the Honolulu conference together… Ken, why don’t you focus on booking Tom and I flights and hotels for the trip to Hawaii…?”
(1). To take away all but one option, usually resulting in someone lashing out publicly at work (bad) or simply getting drunk after work and lashing out publicly then (worse).
“So, I feel kinda bad, but I totally backed Josh into a corner today on the Hendrickson account. He just wouldn’t do what I wanted, so I just looped in the client and asked him again. It worked, but I don’t think I’m getting invited to his summer barbecue anytime soon.”
(1). To bill separately for additional services that some competitors may provide free of charge. These fees are generally intended to cover the costs of unnecessary business units (see nice-to-have) whose services can easily be removed from the firm’s offering in a down year and are often waived anyway.
“Everybody, we’re going to start up-charging our clients a technology fee. If anyone asks, just tell them we needed to invest in new technology to make sure their campaign ran at an optimal level. Gold mine.”
