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(1). Some kind of ridiculous psycho-babble about feeling your client’s pain or some crap.
“Alright, team…this is Richard. He wrote a book on how to improve your emotional intelligence. I don’t know what it means either, but it sounds like something we should have, so you’re going to spend the rest of the day hearing about it while I hit the range. Have fun!”
(1). A term used to describe a low-margin business unit (see keep the lights on) which will never, ever be a major profit center, resulting in mediocre pay for its staff, further resulting in mediocre staff.
“Urinal-mint manufacturing is a bread and butter business, people. We may not be flashy, but we’ll always be able to say that business doesn’t stink.”
(1). Taking the proper amount of a time (read: an exorbitant amount of time) to vet through a current prospect, acquisition, project, endeavor, thought, initiative, yadda, yadda, yadda.
“Alright everybody, as Sandy always says, we have to do our due diligence on this. I put the timeline at 4-6 months to decide whether or not we are going to buy 1% milk or whole milk for the common kitchen area. Andrea, you have 2 weeks to put a deck together on the pro’s and con’s for this initiative.”
