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(1). Some kind of ridiculous psycho-babble about feeling your client’s pain or some crap.
“Alright, team…this is Richard. He wrote a book on how to improve your emotional intelligence. I don’t know what it means either, but it sounds like something we should have, so you’re going to spend the rest of the day hearing about it while I hit the range. Have fun!”
(1). To refine an analysis or proposal after a client tells you to try again. The term is typically heard during an embarrassing tap dance after the materials your new analyst prepared for the meeting ended up being a total mess. Next time, you might want to take a peek at the book before you walk into the the meeting, champ.
“I hear what you’re saying, Peter, and we’ll go back after we break up here, sharpen our pencils and get those new estimates to you ASAP … in the meantime, any updates on our last three invoices? Just checking…”
(1). A term typically used by salesmen to describe wooing a client in order to gain their favor, much like Richard Gere did to Julia Roberts in “Pretty Woman”.
“Hey Ross, I see you’re doing a little wining and dining with the Henderson boys tonight. Gonna get a little escargot at The Voltaire?”
