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(1). Some kind of ridiculous psycho-babble about feeling your client’s pain or some crap.
“Alright, team…this is Richard. He wrote a book on how to improve your emotional intelligence. I don’t know what it means either, but it sounds like something we should have, so you’re going to spend the rest of the day hearing about it while I hit the range. Have fun!”
(1). A cooking-inspired term that is used to compare low-cost services that are included in a contract at no extra cost (wink wink), to a bundt cake.
(2). Miscellaneous line-items included in a contract to make the client feel good about paying you more than they want to.
“The technology fee and set-up fee are baked in to the contract. I have no idea what those are but we have to put something in there to justify our fee.”
(1). Something very difficult to maintain when you keep asking fifteen people for “their thoughts” in every, stinking email you send (see too many cooks in the kitchen).
“So, it looks like we’re having a little problem with version control here. I’m looking at the one marked ‘v.2 MGH’, but Tom seems to have one marked ‘v.4 JKL’. Anyone know which one is the latest? Maybe we should just start over?”
