(1). A term used to describe a low-margin business unit (see keep the lights on) which will never, ever be a major profit center, resulting in mediocre pay for its staff, further resulting in mediocre staff.
“Urinal-mint manufacturing is a bread and butter business, people. We may not be flashy, but we’ll always be able to say that business doesn’t stink.”
(1). To grossly overreact to a minor error or mishap, resulting in unproductive meetings, useless checklists, indecipherable procedures, overlapping layers of approval and other bureaucratic nonsense.
“Talk about killing a fly with a sledgehammer! After Sam double-billed that client last month, they now want us to have two managers review and approve all our bills before they go out! Why do I have to be punished because Sam can’t send out mail properly?!”