(1). A term generally used when providing negative feedback intended to imply that a particular empolyee is lazy or takes an inordinate amount of time to complete tasks. Over-caffeinated junior stockbrokers often use the term to describe the pace of action by other, non-commission-based areas of the firm (e.g. operations), implying that only they are truly providing adequate service to their clients (when, in actuality, all they really care about is getting paid faster).
“Hi Jim, it’s Pierce. Hope you’re doing well. Just wanted to check in on the hold-up with the Altman account. You know this is a really important client to the firm and I just don’t think you’re showing the same sense of urgency we are about getting this account open. Now, I understand today is Christmas, but…”
(1). An forced acknowledgement by one of your vendors that they’ve been gouging you for years. They’ll give you a little discount to promote the strong inertia pulling you to stay with them for at least one more year of excellent service!
“Sure, Rita … we’ll take a look at our engagement to see if we can find you a little fee relief. I have to say, though, we’re operating at breakeven as it is, so ….”