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(1). A last minute scramble to deal with an artificially-created emergency, usually occurring at approximately four o’clock on a Friday afternoon and whose successful completion results in zero thanks and several missed trains.
(1). (pronounced “smee”) – Subject-matter expert; used by information technology trainers to denote users who already know how to use the program for which the training is being given, identifiable by their eyes constantly drifting to their blackberries or the low-cut blouse worn by the woman sitting next to them.
(1). Something everyone wants to get from everybody, especially when you have no idea what you’re doing (see air cover).
“Looks good, Alex, but I’d like to get Fred’s buy-in before we send it out. I’m not sure either of us really know the downstream impact of this enhancement.”
