Follow Up
RANDOM LINGO
KPI
(1). Stands for “key performance indicator”, which is something that call center in Bangalore points to every time you start complaining about their bill.
“As you can see from Slide 8 of the deck, our KPIs in GUI maintenance are right on par with our SLA. Any questions?”
Props to KGH for the submission.
Squishy Number
(1). A dollar amount that just may be subject to considerable interpretation.
“Yeah…I know he said he was worth a billion dollars, but I think that’s a bit of a squishy number. We might want to make that ‘b’ an ‘m’.”