Follow Up
RANDOM LINGO
Verbal Dexterity Coach
(1). Some senior sales guy that’s assigned to teach the new hires how to get little old ladies to unwittingly buy their crappy reverse mortgages.
“So, I was talking to my verbal dexterity coach today and he told me I need to beef up my emotional intelligence before they’ll let me start prospecting again. I don’t get it … what’s wrong with handing out business cards at a funeral home?!”
Sense of Urgency
(1). A term generally used when providing negative feedback intended to imply that a particular empolyee is lazy or takes an inordinate amount of time to complete tasks. Over-caffeinated junior stockbrokers often use the term to describe the pace of action by other, non-commission-based areas of the firm (e.g. operations), implying that only they are truly providing adequate service to their clients (when, in actuality, all they really care about is getting paid faster).
“Hi Jim, it’s Pierce. Hope you’re doing well. Just wanted to check in on the hold-up with the Altman account. You know this is a really important client to the firm and I just don’t think you’re showing the same sense of urgency we are about getting this account open. Now, I understand today is Christmas, but…”