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(1). Something you build into the system to prevent those morons in the business from bringing down the company by punching the wrong keys.
“Oh, don’t worry about that … we’ve put a hard block on changing those kinds of account parameters. Just make sure your people don’t try to hit the ‘any’ key.”
(1). Used at the end of every sentence by someone trying to state the obvious but who really is just painfully insecure. Although used by articulate speakers as an infrequent rhetorical tool, the user here actually expects your agreement. Every. Single. Time.
“The end goal here is to improve our net promoter score, right? So we should survey customers in real time, right? And that’s going to require resources, right? So, clearly we should…, right?“
Props to Tommy P. for the submission.
(1). A call to a competitor or client by a consultant without disclosing who they are working for (and usually pretending to be a prospect) in order to get some information out of them about their business or operations.
“So, we had a no names discussion with the folks at IBM, as you requested…turns out they make computers. It’ll all be in our final report…”
