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(1). That rich guy who calls you constantly to complain about his bill every … stinking … month.
“We’re really trying to focus our business on high-net worth individuals these days. I hope you like being called ‘boy’!”
(1). An awkward, and ultimately heated, exchange where someone inevitably says something wildly inappropriate, often ending the conversation with a call to HR.
“Yeah, so … let’s just say it was a diplomatically-challenged conversation from start to finish. I don’t think Mike is going to be going on any more client calls anytime soon.”
(1). Another way to describe the wish list you are about to present to you boss for that new system you want him to pay for.
“Okay, so this is our paradise analysis for the new custody platform. If we even get a third of this, we’ll be in good very good shape.”
