(1). A baseball term used to describe a result that has exceeded expectations, usually used when patting oneself on the back.
Home Run
RANDOM LINGO
Active Listening
(1). The art of pinpointing the important points your client is trying to get across (unlike most of us, who just wait for them to stop talking so we can say whatever we think they want to hear).
“You’re doing a good job, Rick, but I think you need to do a little more active listening during client meetings. We really can’t be saying ‘sounds good’ after a client tells us his wife just died…”
Roll Out
(1). An IT or Ops term for the release of a new software program or application (see go live); often used to mask the forced retirement of a program that works perfectly well, but that the manufacturer no longer wishes to support now that their new product is on the market.
“We’ll be rolling out the new mailing label system next week, everyone. Now, in order to create a label, you will need to go into the new label generator screen and submit a request ticket to Bangalore.”