(1). An unnecessarily long and painful process requiring co-workers to “anonymously” highlight each other’s shortcomings to management. While many people graciously decline to say anything too damaging, some use the review as an opportunity to settle personal scores or to climb the corporate ladder in the traditional way (i.e. by crushing their co-workers).
“Okay, team. It’s time for 360 reviews again. You need to ask at least 10 people and, remember, I don’t really read these things, so feel free to say anything you like.”
“I just can’t believe we can’t figure out how to provide annual fee summaries in some kind of automated fashion, Don. Having your team create some kind of bespoke document for every account is lunacy. Can you see if the Tech guys have some kind of solution here? I’m going to let Jim know I’m on top of this, in the meantime. Thanks a bunch.”