KPI

Cheesy Corporate Lingo CheesyCorporateLingo.com 25 April 2014

 

(1).  Stands for “key performance indicator”, which is something that call center in Bangalore points to every time you start complaining about their bill.

 

“As you can see from Slide 8 of the deck, our KPIs in GUI maintenance are right on par with our SLA.  Any questions?”

 

Props to KGH for the submission.