(1). In marketing, a way to describe your expertise in an area in which you have no expertise.
“We like to take more of a hybrid approach with this type of engagement. We’ll be leveraging several strategic partners to assist our team here with the management of your account. While those providers will bill you separately, we feel this combination will bring to bear the best in class level of service you are looking for.”
(1). “Policies and Procedures Manual”; or in other words, an endless document no one reads that outlines a bunch of rules no one follows.
“Okay, guys, so we’re rolling out the new PPM for check presentments this week. I’d like everyone to read through it and let me know if you have any questions. It’s only 247 pages, so it shouldn’t take you more than a weekend.”