(1). An attempt to make an unfortunate or ugly situation look good, without success.
Lipstick On A Pig
RANDOM LINGO
KPI
(1). Stands for “key performance indicator”, which is something that call center in Bangalore points to every time you start complaining about their bill.
“As you can see from Slide 8 of the deck, our KPIs in GUI maintenance are right on par with our SLA. Any questions?”
Props to KGH for the submission.
Four-Legged Call
(1). Idiotic expression used to describe a sales call where an account exec is accompanied by his/her manager or other “expert”.
“So, Kyle brought a guy from the fixed income team with him this morning to talk about munis. I guess he thought he needed to have a four-legged call to land the account.”
Props to Mike J. for the submission.