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(1). To beat an issue to death over and over again, usually for the benefit of one guy on the conference call who just can’t seem to get it.
“Look, fellas…I don’t want to make glue out of a dead horse here, but I’m still not seeing the benefit to switching to GEICO.”
(1). A way to make it sound like the members of your team are all winners, and that, by hiring you guys, the client will be a winner, too.
“Our blue ribbon team of experienced professionals will make sure you are receiving the highest level of attention and service every day.”
(1). An awkward, and ultimately heated, exchange where someone inevitably says something wildly inappropriate, often ending the conversation with a call to HR.
“Yeah, so … let’s just say it was a diplomatically-challenged conversation from start to finish. I don’t think Mike is going to be going on any more client calls anytime soon.”
