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(1). Those useless reports on who does what, how many customers they work with, and so on, and so forth…. The upside: It keeps whole departments of analysts employed. God Bless America (and/or India)!
“So, Jeremy ran the metrics on our regional sales teams. It turns out we have more customers in densely-populated areas than in rural ones. Go figure.”
(1). The awkward discussion you have after a pitch with a prospect to figure out why you didn’t win the business (read: why you suck) so you can “do better next time”.
(2). The meeting that happens after a big project is completed, where everyone gathers round to discuss who will be the scapegoat for everything that went wrong.
“Listen guys, doing a post-mortem is a solid way to figure out what we did right and what we did wrong. I mean, Jerry dropping the F-bomb a few times didn’t help, and Lisa, breaking down crying in the middle of the meeting when your GoToMyPC froze probably wasn’t great either. You know what, on second thought, maybe we don’t need to do this…..Jerry and Lisa, can you come to my office for a minute?”
