(1). How Ops or Tech tells you they have no interest in doing whatever it is you want them to do.
“Hmm … so, you’d like us to take over the quarterly account performance metrics reporting … well, I think the first step is for us to conduct a level of effort analysis to see if we are able to resource that … we’ll get back to you ….”
(1). When you sit down with a stockbroker to see if you can glom onto his book of business (or … ahem! … “look for potential synergies“).
“So, I went through a little hand-to-hand combat with Ken and I think we were able to identify a couple of accounts where we could be helpful. He wants us to do it at no charge, of course, which may be a bit of a challenge.”