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(1). Something you pledge to work on, something you will (probably) work on, and something you have no idea how to work on. Good way to get off the phone, though.
“Okay, well, thanks everyone for joining the call today. I’ll take what we discussed away and come back with next steps.”
(1). How your sales guys describe the way you service your clients. Of course, they don’t know about your “Clients Are All Morons” blog.
“I’d like to introduce you to Alex, your new account officer. I know Alex will provide you with the top notch service you’ve come to expect from us.”
(1). Too detailed.
(2). To explain a topic with too much detail to listeners who do not care about whatever it is you do.
“Whoa, whoa…we’re getting a little far in the weeds here. Can we get back to ordering lunch?”
