(1). A company’s first clients that help them get to the point of notification that they no longer service clients of their size.
“Oh god, Bill from Fountains! Fountains! Fountains! is still on board? I thought we got rid of all of those legacy clients after the merger? Ok, let’s just send him an email from Ted’s outlook saying that we can no longer service his needs. Ted? He won’t care, he’s a team player!”
(1). A term used when telling someone that they are more concerned with protecting themselves than working for their clients’ interests (see CYA, air cover).