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(1). The guy on the sales team that’s really good on Excel, but really bad with people.
“Oh, that’s Ron over there. He’s a real numbers guy, so we rely on him for almost everything. His cut? Well…it’s not like he’s bringing in business, so….”
(1). When management thinks they are smarter than everyone else, including their regulators.
(2). When management thinks they can simply manage their way out of anything.
“Well, Ken…I think there’s a little institutional arrogance coming out of the executive office on this Reg. W thing. If it were me, I probably wouldn’t have opened the meeting by calling the Fed examiners a bunch of pencil-pushing bureaucrats. But, that’s just me.”
Props to Tim P. for the submission.
