(1). A euphemism for outsourcing certain functions to another firm or service provider, intended to imply that the use of the other provider is to the customer’s benefit, as opposed to simply a cost-saving measure, which it invariably is.
(1). An emergency, last resort move that no one wants to do, but everyone would do if the alternative is fulfilling French fry orders.
“Yeah, so, it looks like the roll out of the new system didn’t work and none of our fixes … umm … fixed it. I suppose we could turn it off and then back on again. It’s kind of a break-glass solution, but it might work.”