(1). To forbid employees from keeping paper files, usually resulting in the loss of important documents and higher use of printer paper, due to the constant printing and disposing of PDFs which are either needed for meetings or simply difficult to read online.
(1). How Ops or Tech tells you they have no interest in doing whatever it is you want them to do.
“Hmm … so, you’d like us to take over the quarterly account performance metrics reporting … well, I think the first step is for us to conduct a level of effort analysis to see if we are able to resource that … we’ll get back to you ….”