(1). A self-promoting way to describe a firm’s customer service or products, meant to imply that the firm is number one in the industry (a claim for which there is likely no basis and is highly disclaimed in the fine print at the back of the promotional material).
(1). What your boss with the B.A. in Sociology tells people when asked where he went to B-School.
“Well, I consider myself a student of the industry. Why, I remember when we were still making cold calls on a rotary phone! So, you said your dad’s a CFO of something or other? Would love to meet him sometime!”