(1). To try to re-focus a discussion that has drifted into a hypertechnical area (see in the weeds) back to the bigger picture.
Take A Step Back
RANDOM LINGO
Shooting Star
(1). Someone who was involved with a client for such a short time their absence won’t be noticed. In other words, fire away!
“Hey Mike, what’s up? Susan’s leaving the firm? That’s too bad. How do I want to tell the client? Well … I mean … Susan was more of a shooting star in the relationship, so I’m not sure we need to say anything.”
Next Steps
(1). Something you pledge to work on, something you will (probably) work on, and something you have no idea how to work on. Good way to get off the phone, though.
“Okay, well, thanks everyone for joining the call today. I’ll take what we discussed away and come back with next steps.”