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(1). The tough love statement you need to tell your client when they refuse to believe that nobody likes their brand, company, or product.
“Listen Mike, it doesn’t matter how many times you say “everyone loves our manure scented candles” and “they smell like nature”, it just isn’t true. Your baby is ugly. Manandles stink, literally.”
(1). To grossly overreact to a minor error or mishap, resulting in unproductive meetings, useless checklists, indecipherable procedures, overlapping layers of approval and other bureaucratic nonsense.
“Talk about killing a fly with a sledgehammer! After Sam double-billed that client last month, they now want us to have two managers review and approve all our bills before they go out! Why do I have to be punished because Sam can’t send out mail properly?!”
(1). A nice way to describe the work of a low-level employee in a vain attempt to make it sound like you think what they do is way more important than what you do.
“Yeah, trading millions of dollars worth of corporate bonds every day is important to our corporate bond-trading business, but your team’s processing of account paperwork is really where the rubber meets the road!”
