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(1). Something you’d like all of your KPIs to be.
“Hmmm … is there any way we can eliminate that line-item marked “fees”? I just don’t think it’ll be optically-pleasing to the client given our performance is down about six percent from last year.”
(1). Terms those guys in your IT department keep using over and over again.
“What the hell was Ron even saying on that call? He was just babbling a bunch of corporate jargon. I’m not even sure what language he was speaking!”