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(1). Something a company seems to develop when faced with the possibility of trying something new or spending money on something that will benefit its employees.
“Management seems to have an allergy to upgrading to Windows ME. Don’t you think it’s about time…?”
(1). Another way of describing the sporadic and (most likely) canned emails you send your clients every few months to make it look like you’re regularly in touch with them.
“Great talking to you, Richard. Let’s be sure to keep the line of communication open on that mortgage you’re thinking about. Remember – I’m here for YOU!”
