(1). Fishing term used to describe unknown issues that may arise as a result of a system change, often occuring in other, related systems. The term is often used by IT as a catch-all excuse for avoiding making any improvement to the current system.
(1). An IT or Ops term for the release of a new software program or application (see go live); often used to mask the forced retirement of a program that works perfectly well, but that the manufacturer no longer wishes to support now that their new product is on the market.
“We’ll be rolling out the new mailing label system next week, everyone. Now, in order to create a label, you will need to go into the new label generator screen and submit a request ticket to Bangalore.”
(1). In marketing, a way to describe your expertise in an area in which you have no expertise.
“We like to take more of a hybrid approach with this type of engagement. We’ll be leveraging several strategic partners to assist our team here with the management of your account. While those providers will bill you separately, we feel this combination will bring to bear the best in class level of service you are looking for.”