(1). A basketball term used by management to pressure sales staff to concentrate on a favored (read: expensive) or, more likely, under-performing product.
“I just can’t believe we can’t figure out how to provide annual fee summaries in some kind of automated fashion, Don. Having your team create some kind of bespoke document for every account is lunacy. Can you see if the Tech guys have some kind of solution here? I’m going to let Jim know I’m on top of this, in the meantime. Thanks a bunch.”
(1). What your boss says right after your comp discussion and right before he drives home in his Maserati.
“So, there it is, Jim. I’m sorry we couldn’t do more for you this year, but my hands are tied. Something, something … down year … something, something … we all have to share the pain … something, somethi … hey, what’re you doing with that letter opener?”