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(1). When management thinks they are smarter than everyone else, including their regulators.
(2). When management thinks they can simply manage their way out of anything.
“Well, Ken…I think there’s a little institutional arrogance coming out of the executive office on this Reg. W thing. If it were me, I probably wouldn’t have opened the meeting by calling the Fed examiners a bunch of pencil-pushing bureaucrats. But, that’s just me.”
Props to Tim P. for the submission.
(1). Something that you really don’t want that new centralized team in Mumbai to start messing with.
“Whoa! Whoa! Whoa! What do you mean we have to run all of our T&Es by Annalise?! I thought you said they were out of scope! I’ve got to get in front of Jim on this … pronto!”
(1). A delicate term used to describe wealthy (and, thus, sensitive and emotional) clients who treat everyone they come in contact with as “the help”.
“This is a high touch business, people. Our clients just won’t tolerate things like weekends off, nights with the family or religious holidays. We’re always on!”
