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(1). n. A repeated attempt to obtain a different answer or result, often used while feigning guilt, and even more often resulting in something being escalated to management.
(2). v. To annoyingly attempt to obtain a different answer or result, often (depending on how pushy you are) resulting in some sort of successful outcome.
“Sorry for the push back, Andy, but I really think we should be able to get this done for twenty bips. I’ll take this all the way up the chain of command, if I have to.”
(1). A term used by upper management to politely tell an employee that they don’t give their clients enough face time, and how disappointed they are with them about it.
“Well Scott, you should consider going into the city and taking the client out to lunch. You know, you can’t fax a handshake! Seriously though, go take them out to lunch.”
(1). A way IT guys claim to be making headway on a project even though they can’t produce any concrete evidence that they have done anything at all.
“The system conversion? Well, we’re making macro progress on that and expect to pretty much be on schedule. No, we’re not ready for a test yet… No, you can’t talk to the team… Sorry to cut this short, I’ve got to jump on another call.”
